UK online safety resources

Online Safety & Cybercrime Help in the UK

Practical links to trusted UK organisations for reporting fraud, phishing, cybercrime,
online abuse, harmful content, data protection concerns and child online safety issues.

Lost money to a scam?
Contact your bank immediately, then report the incident.
Suspicious email?
Forward it to report@phishing.gov.uk.
Suspicious text?
Forward it to 7726 for free.
Immediate danger?
Call 999.

Report fraud, scams or cybercrime

Use these services when you believe a fraud, scam or cybercrime has taken place.

Police reporting

Report Fraud

Use Report Fraud to report scams, online fraud, identity fraud, phishing losses,
cybercrime, account takeover and other fraud-related incidents.

Report to Report Fraud

Phishing

National Cyber Security Centre

The NCSC explains how to recognise and report suspicious emails, texts, websites,
adverts and phone calls.

Report phishing

Scam advice

Stop! Think Fraud

Government-backed fraud prevention advice explaining common scam tactics and how
to protect yourself, your family and your business.

View fraud advice

Payment scams

Take Five to Stop Fraud

Practical guidance for spotting impersonation, banking, payment and social
engineering scams.

Use Take Five

Consumer scams

Citizens Advice

Helps you check whether something may be a scam and explains what steps to take
If you have been targeted.

Check a scam

General safety

Get Safe Online

Clear online safety guidance for individuals, families and small businesses,
covering devices, passwords, shopping, banking and social media.

Visit Get Safe Online

Recover after being hacked or breached.

Start here if an account, device, email address, website or organisation may have been compromised.

Cyber recovery

NCSC advice for individuals and families

Guidance for hacked accounts, suspicious messages, malware, device security,
passwords, backups and recovery after online incidents.

Get NCSC guidance

One-to-one support

The Cyber Helpline

Free, confidential help for people affected by hacking, cybercrime, stalking,
harassment, online abuse or digital harm.

Get cyber help

Personal data

Information Commissioner’s Office

The ICO handles guidance and complaints about data protection, privacy,
nuisance messages, data breaches and personal information rights.

Contact the ICO

Protect children and young people online

Resources for parents, carers, schools, safeguarding professionals and young people.

Parents & carers

NSPCC Online Safety

Advice on grooming, abuse, harmful content, social media, gaming and keeping
children safer online.

View NSPCC advice

Child protection

CEOP Safety Centre

Report concerns about online child sexual abuse, grooming or exploitation.

Report to CEOP

Young people

Childline

Free, confidential support and advice for children and young people who need
someone safe to speak to.

Visit Childline

Schools

UK Safer Internet Centre

Education resources, advice and online safety materials for children, parents,
carers and schools.

Visit UKSIC

Family controls

Internet Matters

Age-specific advice and practical guides for safer devices, apps, games,
parental controls and online accounts.

Get family guidance

Illegal content

Internet Watch Foundation

UK hotline for reporting child sexual abuse imagery or videos online.

Report to IWF

Report harmful, illegal or misleading online content

Different organisations handle different types of harmful content. Use the most relevant option below.

Regulation

Ofcom Online Safety

Ofcom regulates UK online safety duties and explains how online services are expected to be
to protect users from harm.

View Ofcom guidance

Scam adverts

Advertising Standards Authority

Report scam or misleading adverts found online, including adverts on websites,
search engines or social media.

Report scam adverts

Suspicious websites

NCSC suspicious website reporting

Report websites you believe are being used for phishing, fraud, malware or other
malicious activity.

Report a website

Online safety for businesses, charities and organisations

Practical cyber security resources for small businesses, charities, schools, teams and organisations.

Baseline cybersecurity

Cyber Essentials

A UK Government-backed scheme that helps organisations protect themselves against
common online threats.

View Cyber Essentials

Business guidance

NCSC small business guidance

Cyber security advice for small and medium-sized organisations, including phishing,
passwords, ransomware, cloud services and staff awareness.

Get business guidance

Incident reporting

Report Fraud for organisations

Businesses, charities and other organisations can report fraud, cybercrime and live
Cyber attacks through Report Fraud.

Report an incident

Need online safety, OSINT or investigation training?

Opsimathy provides practical online investigation, intelligence gathering, OSINT and
digital safety training for individuals, investigators, researchers, safeguarding
professionals, journalists, educators and organisations.

Contact Opsimathy

Online safety FAQs

How do I report fraud or cybercrime in the UK?

If you live in England, Wales or Northern Ireland, report fraud or cybercrime to
Report Fraud
Or call 0300 123 2040. If you live in Scotland, report fraud to Police Scotland by calling 101.

How do I report a suspicious email?

Forward suspicious emails to report@phishing.gov.uk. Do not click suspicious links
links or download attachments if you are not sure they are genuine.

How do I report a suspicious text message?

Forward suspicious text messages to 7726. This is a free reporting service used
by most UK mobile providers.

What should I do if I have lost money to a scam?

Contact your bank immediately using the number on the back of your card or inside your banking app.
Then report the incident through Report Fraud or, in Scotland, Police Scotland.

Where can I get help if a child is at risk online?

If a child is in immediate danger, call 999. For online grooming, exploitation or child sexual abuse
concerns, use the CEOP Safety Centre. Children and young people can also contact Childline for
confidential support.

This page signposts trusted external resources. Opsimathy does not control external websites and cannot
provide emergency assistance. Always contact the police, your bank, or the relevant official service where urgent action is needed.